Odisha Aadhaar
Authentication Framework

Frequently Asked Questions ..

• What is the best way to contact the help desk for support ? keyboard_arrow_down
  You can raise issue in the OAAF portal by accessing the Help Desk Module. If the connectivity is lost or the application is not responding then you can contact help desk by sending an email to aadhaar.auth@odisha.gov.in . Alternatively, you can call the helpdesk at 18003456770 / 155335.
• How do I get User ID and Password to login to OAAF ? keyboard_arrow_down
  After user creation the User Name and Password was sent in the registered email id. Please check the mail box. In case of any issue contact our helpdesk at 18003456770 / 155335.
• I do not want to agree to the disclaimer, how should I bypass this option ? keyboard_arrow_down
  You cannot bypass the disclaimer. Since this website contains sensitive information. Every user is asked to accept the terms before continuing any further.
• How do I log out from the application ? keyboard_arrow_down
  To log out from the application you can find a Logout button on the extreme right corner of the Dashboard/Home Page.
• How do I change the password ? keyboard_arrow_down
  On top of the home page to the right corner there is an icon for setting. Click on the icon and select Change Password. To change password, you need to enter your current password and new password followed by re-enter new password. Click on submit to change the password.